By accessing or using the Tier 1 Termite website, landing pages, or submitting any form requesting our services, you ("User," "you," or "your") agree to be bound by these Terms and Conditions ("Terms") and our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms, please do not use our website or submit your information through our forms. These Terms apply to all visitors, leads, and customers of Tier 1 Termite.
Tier 1 Termite reserves the right to update these Terms at any time. Continued use of our services after any modification constitutes your acceptance of the updated Terms.
Tier 1 Termite is a California state-licensed termite control company (License #PR9402) providing the following services in Los Angeles and Orange County, California:
All services are performed by licensed professionals in compliance with California Department of Consumer Affairs regulations. Tier 1 Termite reserves the right to decline service at its discretion.
These SMS terms govern all text message communications between Tier 1 Termite and users who submit their phone number through our website or forms.
By submitting your phone number on any Tier 1 Termite form, landing page, or website, you expressly consent to receive automated and non-automated SMS text messages from Tier 1 Termite at the phone number provided. These messages may include:
Message frequency varies based on your inquiry and service engagement — typically 1 to 6 messages per month. Standard message and data rates may apply per your mobile carrier plan. Tier 1 Termite is not responsible for carrier charges.
Tier 1 Termite does not guarantee the delivery of any SMS message. Message delivery is subject to effective transmission from your mobile carrier. We are not liable for messages that are not received due to technical issues beyond our control.
Tier 1 Termite offers a complimentary termite inspection subject to the following terms:
All estimates provided by Tier 1 Termite — whether verbal, written, or digital — are non-binding quotes based on a visual inspection. Final pricing may vary based on conditions discovered during treatment preparation or additional scope of work identified after the estimate is issued. We will notify you of any material price changes before proceeding.
Payment terms for services will be communicated in your service agreement. Tier 1 Termite accepts payment via cash, check, and major credit/debit cards. Payment is due upon completion of services unless otherwise agreed in writing.
You may cancel or reschedule a scheduled inspection or service appointment by calling us at (323) 616-1682 at least 24 hours in advance. Cancellations made with less than 24 hours' notice for paid services may be subject to a cancellation fee as specified in your service agreement.
To the fullest extent permitted by applicable law, Tier 1 Termite's total liability to you for any claims arising out of or related to our services or these Terms shall not exceed the amount you paid to Tier 1 Termite for the specific service giving rise to the claim.
Tier 1 Termite shall not be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to loss of profits, loss of data, or property damage not directly caused by our services, even if we have been advised of the possibility of such damages.
Our services are performed by licensed professionals using industry-standard methods. We do not guarantee that any treatment will permanently prevent future termite infestation, as re-infestation can occur from external sources after service completion.
All content on the Tier 1 Termite website and landing pages — including text, graphics, logos, images, and code — is the property of Tier 1 Termite and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Los Angeles County, California, and you hereby consent to the personal jurisdiction of such courts.
In the event of a dispute arising from or relating to these Terms or our services, the parties agree to first attempt to resolve the dispute informally by contacting Tier 1 Termite directly at (323) 616-1682.
If the dispute cannot be resolved informally within 30 days, either party may pursue resolution through binding arbitration in Los Angeles County, California, under the rules of the American Arbitration Association (AAA). You waive any right to a jury trial or to participate in a class action lawsuit regarding any dispute with Tier 1 Termite.
For questions about these Terms and Conditions or to exercise any rights described herein: